Delete your Kalora account and data
Last updated: August 1, 2026
You can permanently delete your Kalora account and all data associated with it at any time. There are two ways to do it.
Option 1: Delete in the app (immediate)
- Open Kalora and go to the Settings tab.
- Tap Profile, then Delete account.
- Confirm the deletion.
Deletion is immediate and cannot be undone. Your sign-in is removed and your data is erased from our systems.
Option 2: Request deletion by email
If you can’t access the app, email us from the email address associated with your account:
- Write to support@kalora.fit with the subject “Account deletion request”.
- We verify that the request comes from the account owner’s email address.
- We delete the account and confirm by reply. Requests are processed within 30 days, usually much sooner.
What gets deleted
- Your profile and sign-in credentials
- All tracking days and their history
- Food entries and water logs
- Your food library and saved meals
- AI meal analysis history
- Goals, targets, and app settings
What may be retained
- Anonymous, aggregate analytics that are not linked to you and cannot identify you
- Records we are legally required to keep, if any
Deleting some data without deleting your account
You don’t have to delete everything. Inside the app you can delete individual food entries, water logs, saved meals, library items, and closed days at any time, and you can export your data (CSV/JSON) from Settings before deleting anything.
For details on what we collect and how it’s used, see the Privacy Policy.