Support
Need a hand with Kalora? We’re a small team and we read everything.
Contact us
Email is the fastest way to reach us. We aim to reply within 2 business days.
support@kalora.fitBefore the app launches
Kalora is coming soon to the App Store and Google Play. Email us with the subject “Notify me” and we’ll let you know the moment it’s live.
Quick answers
- My day didn’t reset at midnight. That’s by design — a Kalora Day only ends when you tap “Start new day”. After midnight the app asks what you’d like to do; it never decides for you.
- I ran out of AI analyses. The free plan includes 6 AI meal analyses per day. Manual logging, your library, and saved meals are always unlimited.
- How do I export my data? Settings → Data export gives you everything as CSV or JSON.
- How do I delete my account? Settings → Profile → Delete account, or follow the steps on the data deletion page.
More questions are answered in the FAQ.