Support
Need a hand with Kalora? We’re a small team and we read everything.
Contact us
Email is the fastest way to reach us. We aim to reply within 2 business days.
support@kalora.fitGet the app
Kalora is free to download — grab it on Google Play and start your first day in a couple of taps.
Quick answers
- My day didn’t reset at midnight. That’s by design — a Kalora Day only ends when you tap “Start new day”. After midnight the app asks what you’d like to do; it never decides for you.
- I ran out of AI analyses. The free plan includes 6 AI meal analyses per day. Manual logging, your library, and saved meals are always unlimited.
- My weight chart says “not enough data”. A trend needs at least three weigh-ins spread over a week. Kalora would rather say nothing than draw a rate it can’t stand behind.
- How do I export my data? Settings → Data export gives you everything — days, meals, water, weigh-ins, library and targets — as CSV or JSON.
- How do I delete my account? Settings → Profile → Delete account, or follow the steps on the data deletion page.
More questions are answered in the FAQ.